Founded in 2004,  RemoteScan Corporation is now the recognized world leader in networking software for scanners and imaging devices. RemoteScan's customers include the largest  medical and financial software solution providers, and include Allscripts, Cerner Corporation, NextGen Healthcare, Concentra Inc.,  Thomson Inc., Purkinje Inc., McKesson Corporation, the Federal Government and tens of thousands of companies located in over 120 countries. RemoteScan software is used by companies which have enterprise level networks, including hospitals, medical offices, banks, accounting firms, insurance agencies, government offices, universities and document management software providers. The company is located down town in Missoula, Montana. Visit the RemoteScan home page at www.remote-scan.com for more company and product information.

Executive Assistant for Marketing and Technical Staff

NO WALK INS. NO CALLS.
SEE HOW TO APPLY AT END OF THIS JOB DESCRIPTION. PEOPLE WHO DO NOT READ THIS JOB DESCRIPION, OR WHO CALL OR WALK IN WILL NOT BE CONSIDERED!

The job requirements (listed in detail further down), include the ability to provide assistance with scheduling follow up calls to RemoteScan customers for RemoteScan sales and technical support staff, using internal tracking system to document progress of follow ups. The executive assistant will also assist with researching and identifying potential new markets for RemoteScan and with implementing marketing plans. Other duties to be assigned as needed.

BENEFITS

• Pay far above average Missoula wages for similar work.
• Flex Time: Work day starts between 7:00am and 9:00am. You can arrive anytime between 7:00am and 9:00am Monday through Friday.
• Great work environment at down-town location with laid back, easy to work with intelligent and eclectic co-workers.
• Paid vacation time: After your first three months, you occur 8 hours a month vacation time, with a max accumulation of 80 hours a year. This means that you get two paid weeks off a year.
• Paid holidays: full pay on days off on all United States Legal Federal Holidays.
• Paid sick days: After your first three months, you occur 4 hours a month sick time, with a max accumulation of 40 hours a year.
• Lunch Break: Unpaid hour off for lunch. Lunch window: 11:00 to 2:00pm
  (Meaning you can leave for an hour anytime from 11:00 to 1:00pm)
• Participation in company 401K after one year of employment.

MINIMUM JOB REQUIREMENTS

• Must have four year college degree (can be in any field) or equivalent.
• Good phone skills.
• Good writing skills.
• Competence with Microsoft Office Suite
• Strong attention to detail
• Must get along well with people.

ADDITIONAL SOUGHT AFTER SKILLS FOR THIS POSITION

• Ability to learn basic software terminology
• Foreign language (German, French, Dutch, Spanish, Japanese) fluency a big plus (as many of our customers are outside the U.S.).

RESPONSIBILITES AND JOB DESCRIPTION
1. . Answer phone calls for both sales and tech support staff, and take messages and route to appropriate staff in friendly and courteous way. As 100% of our company's presence is by phone calls and through email, all phone and email interaction must be highly professional.
2. Schedule follow up calls for RemoteScan job tickets. Work with RemoteScan technical support and sales staff to ensure person to person follow ups happen for 100% of job tickets.
3. Use internal admin tracking system to track status of follow up calls and indicate further actions needed.
4. Work with sales staff to generate invoices for customer purchase orders.
5. Assist marketing team with identifying new markets for RemoteScan.
6. Assist with implementing marketing plans.
7. Others duties to be assigned as needed.

Skills to demonstrate and acquire within the probation period (90 days from start date):
1. Develop basic understanding of what RemoteScan products do and concisely describe to customers in presales phone calls.
2. Working understanding of RemoteScan internal admin system as it relates to job tickets, customer accounts, quotes, and purchase order logs.
3. Implement methodology for ensuring person to person follow ups by communicating with RemoteScan technical support staff , sales staff, and customers and then entering call back times on calendar.
7. Demonstrate ability to work well with other RemoteScan staff, including technical, sales and marketing staff.

On going responsibilities (requirements for continued employment):
o Continually fulfill job requirements as described in your job description.
o Continually keep up to date with any additions and changes to our product line.
o Continually help in the overall functioning of our offices and work environment.
o Continually help in maintaining or increasing our company revenue.
o Continually help to maintain the good name of our company, both locally and over the Internet.
o Continually keep good documentation for internal company use.
o Must keep all company information regarding trade secrets, revenue, customers and company operations confidential (information that is on public web site is non-confidential, all other RemoteScan information is highly confidential and is not to be shared with anyone).
o Must keep all company logins and passwords confidential.
o Must never remove company physical property from company offices.
o Must never take or remove (either by electronically copying, emailing, posting, printing, etc.) any company intellectual property (source code, database data, internal correspondence or memos, etc.) from company offices or company computers or company servers or company databases.
o Must maintain an over-all good citizen standing. RemoteScan corporation prides itself with being part of the Missoula community, and because our world-wide customer base includes many security conscious customers, including government, financial, medical and military customers who have reasonable security concerns regarding anyone who might have access to computer code that is installed on their computers and networks, we require that each of our employees have and maintain a clean police and legal record, such as would be required of a public school teacher or a legal professional.

NDA (non-disclosure agreement): As is required by virtually all technology companies, you will be expected to sign a standard non-disclosure agreement before beginning employment. This will be an agreement that you will not share any of our trade secrets with anyone during your employment and for a standard time period (three years) past the end of your employment, and that you do not work in any capacity for any of our competitors for a standard period (three years) after the end of your employment with us. However, in Montana we have no competitors.